WHO WE ARE

Founded in 2005, RefugePoint partners with refugees to access life-changing solutions and transform how the world supports them. For those who can safely remain in the country to which they have fled, we help them reach stability and work towards self-reliance so they can meet their own needs. Unfortunately, many refugees can't go home and can't safely stay in the country to which they have fled. We help these people relocate to a safe, new country, through resettlement or other pathways so that they can begin to rebuild their lives. RefugePoint helps refugees access these solutions using three tactics: direct services, field building, and systems change. Through this three-pronged approach we provide direct services to thousands of refugees each year, strengthen the capacity of other organizations to better serve refugees, and influence global policy and practice to transform refugee response systems.

Lasting solutions work. Directly, we've referred over 140,000 refugees for resettlement or other pathways to a safe, third country. We've also equipped thousands of refugees with the tools to support themselves and their families in the country to which they've fled. Through innovation, collaboration, and influence, we've helped lead the sector in expanding long-lasting, refugee-centered solutions, and instigated major sea changes in global practice.

You will be joining a growing organization (115+ staff globally) that is spearheading new initiatives that are changing the face of humanitarian response, and we would be excited to have you as part of our team !

OUR VALUES

RefugePoint has core, cross-cutting principles and values that define our work:

•  Refugee-Centered: We create space for and elevate refugee voices and leadership within the organization to guide our work.
•  Anti-Racist & Anti-Colonial: Recognizing that racism, colonialism, and global white supremacy culture have caused many of the inequities driving the world's refugee situations, we seek to integrate and center anti-racist and anti-colonialist principles in all that we do.
•  Equity-Focused: We deliver services, build capacity, and influence policies and systems to strengthen equity in the humanitarian sector.
•  Trauma-Informed: We integrate a trauma-informed approach and offer mental health and psycho-social support services to clients and staff.
•  Evidence-Informed Practice: We use an evidence-informed approach to practice, i.e., the integration of research evidence alongside practitioner expertise and the people experiencing the practice.
•  Collaborative: The urgency of need and the magnitude of the problem requires shared responsibility and shared action. We seek opportunities to engage in networks and partnerships.

Position Summary:

The primary responsibility of the Community Navigator is to provide language interpretation and assist the organization in providing timely information and support to refugees and asylum seekers, toward their self-reliance.Key responsibilities:

•  Provide language interpretation and translation.
•  Support RefugePoint staff navigating while conducting home visits, business monitoring and other visits
•  Conduct household visits and share the requested information, including entering data using the provided tools
•  Participate in community education as directed by RefugePoint.
•  Build and maintain positive relationships with refugee communities
•  Participate in community mobilization as directed by RefugePoint.
•  Accompany clients and guide them to access certain services when called upon.
•  Provide relevant updates from the community to RefugePoint.
•  Participate in training and capacity-building programs to enhance skills and knowledge.

Attend to any other duties assigned by the line supervisor.

Requirements:

•  Be a resident of Eastleigh or its environs.
•  Be fluent in English, Kiswahili, and Somali language.
•  Must hold a Refugee ID or recent Government verification documents.
•  Must have a minimum of secondary school education.
•  Excellent interpersonal and communication skills.
•  Cultural sensitivity and the ability to work effectively with diverse populations.
•  Ability to maintain confidentiality.
•  Experience in community work.

Tags

community mobilization

humanitarian response

refugee assistance

somali language

translation

Community Navigator (CN)

Summary

Description

Title:  Community Navigator CN
Grade/Step: 3/0
Location: Nairobi, Kenya
Reports to: Manager, Community-Based Protection
Supervision Given: [None]

About RefugePoint

WHO WE ARE
Founded in 2005, RefugePoint partners with refugees to access life-changing solutions and transform how the world supports them. For those who can safely remain in the country to which they have fled, we help them reach stability and work towards self-reliance so they can meet their own needs. Unfortunately, many refugees can’t go home and can’t safely stay in the country to which they have fled. We help these people relocate to a safe, new country, through resettlement or other pathways so that they can begin to rebuild their lives. RefugePoint helps refugees access these solutions using three tactics: direct services, field building, and systems change. Through this three-pronged approach we provide direct services to thousands of refugees each year, strengthen the capacity of other organizations to better serve refugees, and influence global policy and practice to transform refugee response systems.

Lasting solutions work. Directly, we’ve referred over 140,000 refugees for resettlement or other pathways to a safe, third country. We’ve also equipped thousands of refugees with the tools to support themselves and their families in the country to which they’ve fled. Through innovation, collaboration, and influence, we've helped lead the sector in expanding long-lasting, refugee-centered solutions, and instigated major sea changes in global practice.

You will be joining a growing organization (115+ staff globally) that is spearheading new initiatives that   are changing the face of humanitarian response, and we would be excited to have you as part of our team!

OUR VALUES
RefugePoint has core, cross-cutting principles and values that define our work:

• Refugee-Centered: We create space for and elevate refugee voices and leadership within the organization to guide our work.
• Anti-Racist & Anti-Colonial: Recognizing that racism, colonialism, and global white supremacy culture have caused many of the inequities driving the world’s refugee situations, we seek to integrate and center anti-racist and anti-colonialist principles in all that we do.
• Equity-Focused: We deliver services, build capacity, and influence policies and systems to strengthen equity in the humanitarian sector.
• Trauma-Informed: We integrate a trauma-informed approach and offer mental health and psycho-social support services to clients and staff.
• Evidence-Informed Practice: We use an evidence-informed approach to practice, i.e., the integration of research evidence alongside practitioner expertise and the people experiencing the practice.
• Collaborative: The urgency of need and the magnitude of the problem requires shared responsibility and shared action. We seek opportunities to engage in networks and partnerships.

Position Summary:
The primary responsibility of the Community Navigator is to provide language interpretation and assist the organization in providing timely information and support to refugees and asylum seekers, toward their self-reliance.

Key responsibilities:

• Provide language interpretation and translation.
• Support RefugePoint staff navigating while conducting home visits, business monitoring and other visits
• Conduct household visits and share the requested information, including entering data using the provided tools
• Participate in community education as directed by RefugePoint.
• Provide accurate and timely information to refugees and migrants.
• Build and maintain positive relationships with refugee communities
•  Participate in community mobilization as directed by RefugePoint.
• Accompany clients and guide them to access certain services when called upon.
• Provide relevant updates from the community  to RefugePoint.
• Participate in training and capacity-building programs to enhance skills and knowledge.

Attend to any other duties assigned by the line supervisor.

Requirements:

• Be a resident of Eastleigh or its environs.
• Be fluent in English, Kiswahili, and Somali language.
• Must hold a Refugee ID or recent Government verification documents.
• Must have a minimum of secondary school education.
• Excellent interpersonal and communication skills.
• Cultural sensitivity and the ability to work effectively with diverse populations.
• Ability to maintain confidentiality.
• Experience in community work.

Apply Now

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