Purpose of the Role:

The Business Manager acts as the strategic partner and right hand to the EPMO Director, ensuring portfolio oversight, executive reporting, and smooth coordination across the EPMO. This role strengthens decision-making, governance, and delivery discipline.

Executive Support to EPMO Director

• Act as the EPMO Director’s business partner and “shadow,” ensuring timely flow of information and decisions.
• Provide insights, data, and recommendations to support executive decision-making.
• Prepare and review executive-level reports, dashboards, and presentations for ExCo, CEO, and Board.

Portfolio Oversight & Reporting.

• Consolidate project and portfolio status updates from EPMO leads into accurate, executive-ready reports.
• Design and maintain reporting templates for portfolio health, risks, benefits realization, and financials.
• Anticipate critical issues and provide recommended solutions before escalation to the Director or ExCo.

Stakeholder Engagement & Communication.

•  Serve as a point of contact for senior stakeholders when the Director is unavailable.
• Ensure consistent communication between the EPMO and business units, vendors, and executive leadership.
•  Draft executive communications, briefing notes, and strategy updates on behalf of the EPMO Director.

Operational Excellence.

• Track follow-ups and decisions from the EPMO team, ExCo and Board sessions related to EPMO initiatives.
• Support continuous improvement of portfolio management processes, templates, and governance models.
• Manage special projects and cross-functional initiatives as delegated by the EPMO Director.

Qualifications

Qualifications / Certifications:

• Bachelor’s degree in business, Finance, IT, or related discipline (Master’s preferred).
• 7–10 years’ experience in project/portfolio management, business management, or strategy roles.
• Strong exposure to executive-level reporting, governance, and performance management.
• Knowledge of P3M frameworks (Portfolio, Program, Project) and financial tracking.
• Experience in banking/financial services or consulting preferred.