Receptionist Job Strathmore University
| Location | NAIROBI, Kenya |
| Date Posted | July 22, 2025 |
| Category |
Administration
Communication Customer Service Education / Teaching |
| Job Type |
Full-time
|
| Currency | KES |
Description
Receptionist Job
Basic job summary:
- The position will be responsible for delivering a friendly, efficient customer service and creating a warm and welcoming atmosphere for all the guests visiting the Incubation center.
Responsibilities
- Responsible for placing, answering and directing all telephone calls received through the switch board in a professional and informative manner.
- Coordinate the collection and dispatch of both incoming and outgoing mails while ensuring proper record keeping.
- Support in the planning and preparation of meetings and programs to ensure seamless management of meetings and program workplans. Support in event Organization for @iBizAfrica events upon request. Booking, setting up, and co-ordination of meeting rooms and video conferencing facilities for meetings.
- Receive welcome and direct visitors to the respective offices and quickly notifies the person being visited.
- Ensure that the waiting area is easily accessible, comfortable and tidy, with reading appropriate reading materials.
- Respond to enquiries
- Mail dispatch (15%): Collection, distribution and dispatch of daily incoming and outgoing mail and documents.
Minimum Academic Qualifications:
- Minimum Diploma in any business related course.
- Fluent in English and Swahili.
- Knowledge in Computer applications.
Experience:
- At least one year experience working in a busy front office.
Competencies and Attributes
- Highly developed listening and communication skills.
- Effective Communication and Interpersonal Skills;
- Excellent interpersonal skills.
Applying Instructions
Are you qualified for this position and interested in working with us? We would like to hear from you. Kindly send us a copy of your updated resume and letter of application (ONLY) quoting “Receptionist” on the subject line to recruitment@strathmore.edu by 29th July 2025.
Due to the large number of applications we may receive, kindly note that only the shortlisted candidates will be contacted.
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