Q-commerce Account Manager Job Glovo
| Location | Nairobi, Kenya |
| Date Posted | July 17, 2025 |
| Category |
Accounting
Business Administration Consultancy Management Sales and Marketing |
| Job Type |
Full-time
|
| Currency | KES |
Description
Q-commerce Account Manager Job
We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts.
Responsibilities
- Build and maintain strong, long-term relationships with Retail Partners, through consistent and proactive communication.
- Understand Partners’ business goals and challenges to provide strategic guidance and support.
- Manipulate and analyse data to drive operational excellence, growth and profitability, both for your Partners and for Glovo.
- Drive rapid revenue growth through smart promotions, high-impact marketing activations, and menu optimization.
- Take ownership of partner revenue performance, driving measurable growth.
- Collaborate with internal teams to develop and implement customised solutions to meet Partners’ needs, including Marketing, Operations, Finance and Customer Service.
- Take full ownership of the partner onboarding process in the App — from store setup to supporting their first days on Glovo — with a focus on operations, marketing, and sales.
Qualifications
- >1yr experience as an account manager or in a similar role. (startups, top consulting firms, top internet firms, FMCG, retailers);
- Experience in understanding FMCG, retail and/or e-commerce business, as well as revenue/growth dynamics and drivers;
- Commercial skills: you know how to negotiate and build your way into a super deal with big retail players;
- Influencing skills: you can be a true project leader in multidisciplinary teams;
- A natural bias for action: you love to build a business from scratch. You are objective and deadline-oriented;
- A data-driven mentality: you make decisions based on data and you are not afraid of making business judgments when necessary;
- A problem-solving mindset: you enjoy finding smart and elegant solutions to complex, multi-disciplinary problems;
- Proficiency in English. Swahili knowledge is a plus.
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