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Operations Support Officer at Global Center on Adaptation

at Global Center on Adaptation (GCA)
Location NAIROBI, Kenya
Date Posted June 10, 2025
Category Administration
Finance
Management
NGO
Secretary
Job Type Full-time
Currency KES

Description

The Global Center on Adaptation (GCA) is an international organization working to accelerate action on adapting to climate change. We support adaptation solutions at the international and the local levels, partnering with the public and the private sector. Founded in 2018, our global headquarters is hosted by the Netherlands in the largest floating offic…

Responsibilities

  • Your role is essential to ensuring the effective daily operations of the GCA Africa regional office in Kenya and supporting compliance with internal policies and national regulations.

You will provide comprehensive operational support to the Global Center on Adaptation Africa Regional Office in Nairobi office across four key functional areas:

  • Office Management and Administration
  • Manage general office operations, including supplies, utilities, equipment, maintenance, and coordination with service providers.
  • Act as the primary point of contact for logistical and administrative support for staff, consultants, and visitors.
  • Maintain physical office infrastructure, ensure health and safety standards, and support business continuity measures.
  • Coordinate local IT and facilities support in collaboration with HQ technical teams.
  • Ensure effective document management, filing, and archiving systems (both physical and digital), in accordance with GCA policies.
  •  Finance and Financial Processes
  • Support day-to-day finance operations, including processing of invoices, expense claims, travel reimbursements, and payments, in line with GCA financial procedures.
  • Maintain petty cash and oversee related reconciliations (if applicable).
  • Assist with banking arrangements and coordination with local financial institutions.
  • Prepare monthly financial reports and forecasts in collaboration with the HQ Finance team.
  • Support budget tracking for operational expenses and ensure financial documentation is complete and compliant.
  • Human Resources Coordination
  • Support the recruitment and onboarding of locally based staff and consultants, in collaboration with the HQ HR team.
  • Ensure accurate and confidential personnel records, including timesheets, leave tracking, and contract status.
  • Assist with payroll coordination, liaising with local payroll providers and ensuring timely processing of statutory payments.
  • Ensure adherence to national labor laws and alignment with GCA’s HR policies and practices.
  • Organize staff orientation sessions and support employee engagement and wellbeing initiatives.
  • Liaison with Government Authorities and Host Country Agreement
  • Serve as the main protocol officer and liaison between GCA and relevant Kenyan authorities (e.g. Ministry of Foreign Affairs, Kenya Revenue Authority, Immigration).
  • Facilitate the implementation of the Host Country Agreement and ensure application of relevant privileges and immunities for GCA and its staff.
  • Coordinate issuance and renewal of visas, work permits, diplomatic IDs, and other legal documentation for international staff and dependents.
  • Support customs clearance and tax exemption procedures in accordance with the HCA provisions.
  • Monitor compliance with all legal and regulatory requirements related to GCA’s presence in Kenya and inform management of key developments.

Requirements

  • Bachelor’s degree in business administration, public administration, finance, HR, or a related field. A master’s degree or relevant professional certification is an asset.
  • Minimum 5 years of progressive experience in office administration, finance, HR, and/or government liaison roles, preferably with an international organization, embassy, or NGO.
  • Experience working with Kenyan government ministries and agencies, particularly the Ministry of Foreign Affairs and Immigration, is highly desirable.
  • Familiarity with host country agreements and international privileges and immunities is a strong advantage.
  • Strong organizational and time management skills.
  • High level of discretion and ability to handle confidential information.
  • Excellent communication and interpersonal skills.
  • Fluency in English; proficiency in Swahili is an asset.
  • Proficient in Microsoft Office applications and comfortable using financial or HR software.
  • Problem-solving mindset, Client orientation and ability to work independently with minimal supervision.
  • Commitment to diversity, equity, and inclusion.

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Join us

We work with the best and the brightest to find, promote and implement adaptation solutions for a climate-resilient future.

Join our team, where committed professionals are setting the pace and making the weather on climate adaptation.

Open positions

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Our recruitment process

We look for candidates with a passion for our mission. The recruitment process typically involves an evaluation of qualifications, interviews, and potentially an assessment to ensure the right fit.

GCA is dedicated to fostering a workplace free from any form of misconduct. All offers of employment will be subject to references and appropriate screening checks.

Our commitment to diversity

At GCA, we believe that the best solutions come from diverse perspectives. We are committed to creating an inclusive and welcoming environment for all.

Meet our people

Julia Kazmierkiewicz

Operations Officer

“I am grateful to be a part of GCA,. where I believe the people are its greatest asset. They are not only genuinely kind but also always willing to support each other. Our shared mission of making a positive mark on the world and the abundance of knowledge in the organization is truly motivating. While the pace can be hectic at times, it is perfect for those who thrive on challenges.”

Nicholas Tandi

Senior Specialist, Urban Africa

‘’I deeply value the attention and consistent encouragement from our leadership team and colleagues to prioritize helping those most vulnerable to the impacts of climate change. At the core of GCA, there’s a team committed to building a future that’s resilient to climate change, working together with communities, governments, cities, and key partners. Our work is a fascinating mix of hydrological sciences, gender studies, resource economics, diplomacy, and so much more, constantly fueling a curious mind.”

Mercy Nyambura

Senior Program Officer, Food Security

‘’My journey with GCA’s Food Security and Rural Wellbeing team has been fulfilling, supporting vulnerable communities with climate-smart digital solutions to combat climate change and enhance their resilience. Engaging with key partners, conducting insightful research, and offering targeted project assistance has been enriching. Our diverse, passionate team drives transformative impact.”

Find out more about our Programs

Youth Education and Adaptation Jobs

We empower young people to make the case for adaptation on the global stage and make their communities more climate resilient through education and adaptation jobs.

Water and Urban

The impact of climate change will be most acutely expressed through water, which has historically defined and enabled human development.

Infrastructure and NbS

Beyond the direct damages to assets by extreme events such as wildfires, floods and landslides, the physical climate impacts are being felt with infrastructure and having a real human and economic costs on our societies.

Locally Led Adaptation

We need to ensure action is locally-led, to involve communities in adaptation decision-making and co-creation of solutions, and ensure climate finance reaches communities.

Adaptation Finance

The world needs to mobilize the billions and shift the trillions for a climate resilient and risk-informed transformation of the world economy.

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